Payment: A reservation can be made with a nonrefundable 10% deposit paid by credit card (Master Card, Visa, Discover) when the reservation is made. The credit card must be valid for the duration of your stay. Full payment is due 30 days prior to scheduled arrival date. A check for the balance is preferred but if not received by the due date, it will be charged to your credit card. If a reservation is made less than 30 days prior to arrival, full payment with Visa or Master Card is due when the reservation is made.
Rates: Current rates are posted on the website www.skycabins.com. Washington tax (8.6%) will be added to these rates. Rates are subject to change without notice. The rate at the time of the reservation will be honored. The discount midweek, seasonal, and weekly rates are not available during holidays and the Christmas-New Year holiday period. Christmas and New Year's rates are higher - see rates page. A weekend is Friday/Saturday nights; midweek rates Sunday-Thursday nights except for holidays. There is no charge for children age 2 & under if sleeping in a crib (not provided) or with parents.
Cancellations: Cancellations and reschedules may be made up to 30 days before the first day of your stay. If a cancellation or reschedule is made with less notice there is no refund unless we are able to rebook the cabin in which case we will refund 90% of the days that are rebooked if booked at the same rate. To ensure that your cancellation notice was received, all reservation changes, including # of guests, must be acknowledged in writing by Mt Index Properties. If rescheduling more than 30 days ahead, the deposit can be credited to a future reservation. You are encouraged to buy trip insurance ( http://www.InsureMyTrip.com ) to cover emergencies resulting in cancellation.
Minimum Stay/Holidays: There is a 2 night minimum stay with some exceptions. There is a 3 night minimum most holidays. 3 night minimum stay July & August at Sky Cabin; 4 night minimum stay at Mountain View and Whispering Waters July & August. Shorter stays may be accepted where available or within 14 days of arrival. Holidays are: Valentine Day (2 nights at the weekend rate), Presidents' weekend, Memorial Day weekend, July 2-5, Labor Day weekend, Thanksgiving, and December 21-31 (see individual cabin rates for specific rates). A weekend is Friday & Saturday nights and must be rented together unless one of the nights is not available or stay is for 4 or more nights. Single nights, when available, are rented with a $20 surcharge.
Minimum Age: Anyone under age 21 must be accompanied by their parent. Exceptions are made on an individual basis.
Change in the Number of Guests/Conduct of Guests: Please inform us of any change in the number of guests before your arrival so the cabin can be prepared appropriately. No refunds are given for changes in the number of guests after your arrival. Each cabin accommodates up to 4 people. The cabin is not for parties, nor gatherings at any time of anyone except for those who have paid to stay there. Unauthorized people at the cabin at any time will result in a $50/person/day charge. If there is excessive noise, any illegal activity, or evidence of violation of these policies you may be asked to vacate the premise without any refund.
Arrival Time: We usually cannot accommodate early arrivals due to the high occupancy rate. Occasionally an early arrival or departure is available at $25/hr.
Departure time: Your prompt departure is appreciated so we can prepare the cabin for the next guests. Late departures are $25/hr.
Smoking/Odors and Other Allergens: We prefer non-smokers, but smoking is allowed outside. Close the doors & windows so the smoke does not drift into the cabin. Discard the butts and ashes in the outside garbage. Do not throw butts on the ground (including the fire ring) or put in the garbage inside the cabin, or allow the ashes to fall to the ground/deck. Oil lamps, incense and cologne are not permitted in the cabin due to the lasting odor. If these policies are violated, there will be a minimum 3 hr excessive cleaning charge.
Pets: Are not allowed on the property at any time. There will be a minimum 5 hour cleaning charge for violations.
Damage, Missing Items: Any damage to the cabin or its contents or missing item(s) will be charged to your credit card at repair or replacement cost. If there is such a charge, an explanation will be mailed to you within 15 days. If there is extensive damage or cleaning, the final charge may be after 15 days.
Hot Tub: Use of the hot tub is strictly at your own risk and liability. An adult must always accompany children. Observe the safety precautions posted at the tub and have other guests do likewise. Do not sit, stand or lie on the tub cover; a $300 charge will be made if the cover is damaged. Unhook the safety strap before removing the cover. Replace both covers when you are not in the tub and secure the safety strap to conserve heat, for safety, and to keep debris out of the water. There is a $20 charge if either cover is off when the tub isn't being used. Use the cover lifter to remove & replace the hard tub cover-do not pull on the cover's straps or flaps. There is a charge if the cover is ripped as it allows the foam to become water logged which ends its insulating value. Use non-breakable drink containers in the tub area. Do not add anything to the water. The bromine level will be checked on a daily to every-other-day basis between 9am-noon and usually takes less than a minute. If these times are not convenient, please call. If the tub needs attention, please notify us. If the water level is low (below the water fill line) add more water or call, as low water level can destroy the pump. Shower or bathe before using the hot tub. The tubs are drained and refilled every 2 weeks. If there is excessive foaming, this is due to detergents & soaps. To prevent foaming, it is recommended that you rinse out swim suits and shower without soap before using the tub. Do not remove the bromine floater from the water as it is necessary for ongoing sanitation. If the next guests are unable to use the tub due to murky water or the tub has to be drained prior to schedule, there is a $45 charge. Instructions for the tub controls are posted at the tub or we will be happy to help you.
Housekeeping/Supplies: A starter supply of expendable supplies such as paper goods, soap, and garbage bags is provided; please bring additional for longer stays. Housekeeping is not provided during your stay unless previously arranged. Basic cleaning supplies are stocked to do your own cleaning during your stay. Many cabins now charge an upfront cleaning charge of up to $100 which SkyCabins does not. However, to help keep rates reasonable we ask that you clean the cabin before leaving. Remove linens from bed(s), wash dishes, clean countertops & table top, clean all appliances (including grill) that were used, fingerprints removed from windows, and return items to original location. Clean dishes may be left in the dishwater or drainer to dry; but dry and put away any dishes that don't fit in the drainer or dishwasher. If any of the above is not done, there will be a cleaning charge of 45/hr, with a one hr minimum. There is a minimum 5 hour charge for the following: any tobacco smell or products in the cabin, pets on the property, unine on bedding.
Linens: Towels (1/person/day), sheets, 2 pillows/bed, and 2 blankets/bed are provided. Bring extras if you think this will not be adequate. Do not take the cabin's linens outside-bring items with you that you may need for smoking outside or sunbathing. Please do not wash the cabin's towels/sheets. Extra sheets will be provided if you are staying a week+ and wish to change the bed.
Plumbing: Do not put any feminine products in the toilet. The toilets are water-saving models and don't have a strong flush - limiting the amount of toilet paper used will help prevent a clog. Plungers are provided if a clog occurs. Please do not pour grease down the drain - a grease pot is provided.
Power Failure/Weather/Early Departure: If you are without power for more than 8 hours between 7am-11pm, a prorated refund will be given if you wish to leave. Emergency equipment such as lights is provided to use during a power failure. We do not give refunds due to inclement weather, road conditions, or for early departure for any reason unless we are able to rebook the cabin. You are encouraged to buy travelers insurance ( www.InsureMyTrip.com ) to cover emergencies that would result in early departure or cancellation.
Cancellations by Mt. Index Properties: In the unlikely event that we will have to make any changes to confirmed reservations, we will advise you at the earliest possible date. If this does happen, you will be given a full refund. We will also attempt to locate another facility for you. We will not be liable for any further obligations or claims by you.
Security of the Cabin: When you rent the cabin, you assume responsibility for it and its contents, as well as your personal property. Always lock the doors and windows when you leave the cabin. The upstairs windows may be kept open during the summer for ventilation. There is a keysafe to which you will be given a code. This code is changed with every guest for security.
Risks/Safety: Children are welcome, but there are conditions in and around the home that may pose hazards to them, as well as to adults, such as the river, steep riverbank, open stairways,and wildlife. Mt. Index Properties, LLC does not assume any responsibility for injuries resulting from your failure to use due caution. Children must be supervised at all times. Candles are not allowed due to fire hazard except citronella candles in buckets. Do not put any flammable material on or near any heat source, such as the electric baseboard heaters and gas fireplace.
Winter Conditions: We will have the driveway and walkways clear of snow before your arrival. A shovel is provided should you need it during your stay for the walkways. Do not go to the river if there is any ice or snow on the steps as they are not kept clear during the winter. Traction tires are required during the winter months.
Repairs: Please let us know of any needed repairs and they will be repaired as soon as possible, during your stay if possible so you are not inconvenieced. No refunds will be issued for malfunctioning equipment unless it poses a safety hazard, in which case a prorated refund will be given. A $25 refund/stay will be given if you are unable to use the hot tub due to malfunction.
Fire Ring: The fire ring cannot be used when there is a burn ban, which is common late July through September. When using the fire ring, a charged water hose is to be within 10 ft. The size of the fire should be small enough that embers are not landing outside the rock ring. Open fires are permitted only when being used for cooking, so bring campfire food with you. Fires must be attended at all times and completely extinguished before going to bed. Wood is not provided and wood cutting around the cabin is not permitted, so bring wood with you.
Fireplace: Is turned off during hot weather as the pilot light produces heat and overheats the cabin. The glass front gets very hot - do not touch the glass or put anything flammable closeby.
Recreation Equipment: Use of the recreation equipment is strictly at your own risk and liability.
Left Items: Please check carefully for belongings before you leave. Left items can be mailed to you COD if requested.
Contact Information: Office telephone is 360-793-7616; address Mt. Index Properties, PO Box 146, Baring, WA 98224. The best way to reach me is email janet@skycabins.com.